Customer Satisfaction Survey

We are working hard to manufacture quality products and maintain customers. This survey will allow us to determine what we need to improve. We appreciate suggestions and comments. Thank you!

 

Please rate the following 1 - 10

1. How satisfied are you with your purchase from PME?

1
2
3
4
5
6
7
8
9
10
Very Unsatisfied
  
Unsatisfied
  
Neutral
  
Satisfied
    
Very Satisfied

 

2. How satisfied are you with the service you received?

1
2
3
4
5
6
7
8
9
10
Very Unsatisfied
 
Unsatisfied
  
Neutral
  
Satisfied
    
Very Satisfied

 

3. How likely are you to purchase from PME again?
1
2
3
4
5
6
7
8
9
10
Not Likely
 
Probably Not
 
Neutral
  
Maybe
    
Very Likely

 

4. How likely are you to recommend our product to others?
1
2
3
4
5
6
7
8
9
10
Not Likely
 
Probably Not
 
Neutral
  
Maybe
    
Very Likely

 

Please choose an answer below.

5. Were you satisfied with the amount of information (manuals, specifications...etc.) provided with your product?

Yes
No

If No, what additional information would you have liked to receive?


6. When purchasing a scientific/ research product, what do you look for most?

Best Price
Quality
Like the Brand
Other

If other, please explain,


7. Please provide PME with any suggestions, concerns, comments or experiences you would like to share,


Thank you for taking the survey. We appreciate your feedback and value your comments. The drawing for the iPod shuffles will be held November 1, 2010. All participant names will be placed within a bowl and we will pull out two winners! Color of your choice. Please enter your e-mail below so we may contact you. Thank you.

E-Mail

Submit Survey. Thank you!

 

  

Precision Measurement Engineering, Inc.
1487 Poinsettia Ave. Suite 129
Vista, CA 92081